CODE OF CONDUCT

Interpreters will:

Interpret truly and faithfully what is said, without anything being added, omitted or change;

Disclose any difficulties encountered with dialects or technical terms, and if these cannot be satisfactorily remedied, withdraw from the assignment;

Not enter into the discussion, give advice or express opinions or reactions to any of the parties;

Intervene only:

to ask for clarification
to point out that a party may not have understood something
to alert the parties to a possible missed cultural inference
to ask for accommodation for the interpreting process

Not delegate work, nor accept delegated work, without the consent of the relevant interpreting service

Be reliable and punctual at all times;

Respect confidentiality at all times and not seek to take advantage of any information disclosed during their work;

Act in an impartial and professional manner;

Not discriminate against parties, either directly or indirectly, on the grounds of race, colour, ethnic origin, age, nationality, religion, gender, disability sexual orientation, or HIV status.

Disclose any information, including any criminal record, which may make them unsuitable in any particular case;

Disclose immediately if the interviewee or immediate family is known or related;

Disclose any business, financial, family or other interest which they might have in the matter being handled;

Not accept any form of reward, whether in cash or otherwise, for interpreting work other than payment by the employer