|
|
|
|
|
|
|
|
|
|
||
|
NEWS |
|
FEEDBACK
Thousands of interpreting assignments pass unremarked: a highly professional job done for the benefit of the service provider and the service user alike. On occasion, however, the Service Provider will kindly take the time to pass feedback to our Service. The following is a selection:
"The best interpreter ever! Very accommodating and professional!" (Health Visitor - Watford)
"Well informed and helpful" (Housing Officer - Bedford)
"Wonderful help! Thank you!" (Physiotherapist -Welwyn Garden City)
"Excellent work. We would like this interpreter again." (Community Mental Health Team - Hitchin)
"Very happy with interpreting. Very professional" (Asylum Seeking Team Officer - Luton)
"Excellent work - could not have functioned as a Health Visitor to the family without her!" (Health Visitor - Watford)
"[The interpreter] is great. She is very pleasant and easy to work with." (Speech Therapist - Watford)
"Extremely helpful. Could not have done this visit without an interpreter. Thank you." (Health Visitor - St Albans)
"Excellent. 11/10 " (PALS officer - Watford)
"This is a fantastic and valuable service which enables myself and other colleagues to do our jobs effectively" (Health Visitor - Watford)
"[The interpreter] provided a first class interpreting service" (Registrar of Births, Deaths and Marriages - Hemel Hempstead)
"Excellent! Thank you!" (Ward Sister - Watford)
"The service could not be better. It's been a pleasure to work with [the interpreter]." (Consultant Psychiatrist - Watford)
"Wonderful service as always" (Physiotherapist -Watford)
"[The interpreter] has been very professional and pleasant with her warm approach. My patients felt at ease and listened to during our joint visit." (Health Visitor - Watford)
"Extremely helpful - very successful session. Thanks!" (Speech and Language Therapist - Watford)
"Thank you so much for all your kindness in providing such excellent interpreting services for the families in need on the day of the explosion at Buncefield Depot. It was so much appreciated by those who received your help and the borough is extremely grateful to you." (The Mayor of Dacorum)
"Fabulous!" (Staff Nurse - Luton)
"Skilled. Well able to provide the necessary information." (Mental Health Nurse - Watford)
"Excellent interpreting in a very difficult consultation involving four family members" (Health Visitor - St Albans)
"Excellent!" (Addiction Counsellor - St Albans)
"Exceptional interpreting skills" (Health Visitor - St Albans)
"An excellent session interpreting a very difficult Child Protection report. Despite the severe nature of the work, [the interpreter] remained professional throughout."
"Extremely helpful. A good job done to the full satisfaction of the client and myself." (Consultant Psychiatrist - Watford)
"Excellent interpreter!" (Cardiac Rehab Nurse - St Albans)
"Extremely competent interpreting in a very difficult situation." (Social Worker - Bedford)
"Excellent. Very supportive." (G.P. - Watford)
"Extremely helpful having this interpreter for an emotional and difficult situation - the client having recently been bereaved" (Health Visitor - St Albans)
"A wonderful interpreter. I had great difficulty communicating with this particular gentleman before. [The interpreter] made it seem as if we were speaking directly with each other." (Prison Welfare Officer - Hemel Hempstead)
"Very helpful service provided and an excellent interpreter." (Solicitor for Court Hearing - Northampton)
"Very good interpreting!" (Solicitor - Hitchin)
"Very professional!" (Speech & Language Therapist - Watford)
"Very helpful and showed great respect to the elderly person and family" (Psychiatric Social Worker - St Albans)
"Very professional in her approach. She makes the translating very easy for me. My client is very happy with the service" (Health Visitor - St Albans)
"Excellent service in a very difficult situation." (Consultant Psychiatrist - St Albans)
"A most helpful interpreter. Thank you, very much." (Prison Probation Officer - Oxfordshire)
"Excellent" (Solicitor for Prison interview - Bedford)
"[The interpreter] provided an excellent service, Thank you!" (Speech & Language Therapist - High Wycombe)
"Excellent service. Very great help" (Heath Visitor - Aylesbury)
"Fantastic and very professional." (Speech & Language Therapist - High Wycombe)
"Very empathetic and concerned. Good translation and communication skills." (Consultant Psychiatrist - Amersham)
"It was a stressful meeting and [the interpreter] handled it well" (Community Psychiatric Nurse - Hemel Hempstead)
"Thank you for your professional help." (Case Manager, Spinal Injury Unit - Aylesbury)
"[The interpreter's] interpreting skills with the young person were excellent - enabling the young person to understand the role of the Social Services department" (Social Worker, Asylum Seeker Team - Luton)
"An excellent and charming interpreter" (GP - St Albans)
"It was invaluable having [the interpreter] to interpret during this session - he showed great sensitivity to parents, child and professionals." (Speech & Language Therapist - Hertford)
"Wonderful and very helpful service! [The interpreter] has made [our client's] day more beneficial by overcoming the language barrier!! Thanks very much!" (Occupational Therapist - Hemel Hempstead)
"Excellent service. Most useful." (Physiotherapist - High Wycombe)
"Excellent service. Invaluable to us and to the client. Thank you" (Health Visitor - Elstree)
"Excellent interpretation (again)" (Staff Nurse - Stevenage)
"Very good and helpful" (Benefits Investigation Officer - Bedford)
"Very professional. I would like the same interpreter again." (Health Visitor - St Albans)
"Exceptionally helpful and understanding. [The interpreter] understands the issues around this family and so is able to provide good interpretation." (Psychiatric Social Worker - Hemel Hempstead)
"Very high standard of interpreting. Confirmed by a native speaker also present." (Child Protection Social Worker - Luton)
"Wonderful interpreter. Kind and sensitive to the client's needs. Very suitable for this complex type of work. Professional throughout." (Consultant Psychiatrist - Watford)
"Excellent interpretation" (Genetics Registrar - Aylesbury)
"The interpreter had a nice relaxed attitude to his work which was helpful to the family." (Approved Social Worker - St Albans)
"I would just like you to know how pleased everyone was with the interpreter. It made a wealth of difference" (Dermatology Nurse - Amersham)
"[The interpreter] did a wonderful job - perfect woman for the job!" (Community Librarian - Borehamwood)
"Very satisfied with the interpreter's performance on the day. Thank you." (Advocate - Aylesbury)
"Very good and clear explanations" (Benefits Investigation Officer - Amersham)
"I would like to extend my thanks for an easy to use and most efficient service. [The interpreter] has been an invaluable source and I doubt we could have done this without his help. He has acted in a very professional manner and his sense of humour [has been] a perfect balance. It has been a delight to work with him. We will continue to need him in the future and I have no worries about the service you and he will provide". (Paediatric Case Manager - Stevenage)
"Fabulous interpreter - I could not have performed the patient's operation without her!" (Plastic Surgeon - Aylesbury)
"The interpreter was very helpful. She empathised with the client and put her at ease" (Psychiatric Social Worker - Watford)
"Hope to use [the interpreter] in the future. Excellent service." (Clinical Psychologist - St Albans)
"Good productive visit. Very professional." (Health Visitor - Watford)
"Very impressed with [the interpreter]'s manner with the client. Would welcome her back anytime." (Maternity Ward Sister - Watford)
"Excellent!" (Psychiatric Social Worker - Banbury)
"Thanks for everything! Much appreciated!" (CPN - Chesham)
"The Service I have received has been absolutely fantastic. I have only good things to say about the Service. The Service has been very convenient to use and [The Interpreter] has been wonderful. I was always totally confident that everything was being passed on by the interpreter." (Community Psychiatric Nurse - Chesham)
"Very prompt at arriving. Very helpful in translating efficiently." (Ward Sister - Watford)
"Very helpful service. Also available at short notice. Thank you." (Advocacy Service officer - Hertfordshire)
"Thank you. It would have been impossible without an interpreter." (Staff Nurse - Watford)
"Very good. The client understood [the interpreter] very well." (Solicitor - Northwood)
"Very helpful" (Doctor in Critical Care Unit - Banbury)
"Very good and patient" (Respiratory Nurse - Milton Keynes)
"Excellent as usual!" (School Teacher - Oxford)
"Excellent. Thank you!" (Children's Nurse - Hemel Hempstead)
"Excellent interpretation" (Consultant Neurologist - Oxford)
"Excellent interpreter. Stated all that was said" (Midwife - Watford)
"[The interpreter] was very helpful and cheerful. She interpreted well and seemed to put the patient at ease" (Maternity Nurse - Watford)
"[The interpreter] was very professional and I was able to obtain the information I needed. Thank you." (Hospital Social Worker - Oxford)
"Very good service. Would like to use the same interpreter again" (Solicitor - Oxford)
"Very useful, professional and punctual" (Psychiatrist - St Albans)
"This interpreter provided an excellent and totally professional service" (Psychiatrist - Hemel Hempstead)
"Very helpful and kind" (Nurse - Oxford)
"Excellent, objective and very good" (Asylum Seeker Team - Oxford)
"Very helpful. Excellent" (Psychiatrist - Banbury)
"[The interpreter] gave some excellent ideas about the culture in [her country] in a thoughtful and professional way. It is always very helpful working with her, as she interprets well even when there are several people involved in the meeting." (Approved Social Worker - Hoddesdon)
"Clear translation. Very helpful with consultation." (GP - St Albans)
"Excellent as always" (Asylum Seeker Officer - Oxford)
"Very helpful and professional" (Approved Social Worker - Oxford)
"Very helpful" (Consultant Psychiatrist - Oxford)
"Excellent support and service" (Nurse - Hemel Hempstead)
"Process handled very professionally and helpfully" (Probation Officer - Luton)
"Excellent service provided by the interpreter" (Housing Officer - Welwyn Garden City)
"Excellent service. Thank you." (Asylum Seeker Team Officer - Oxford)
"Excellent. Will be using you again. Many thanks." (Psychologist - Milton Keynes)
"A big help. Thank you." (Dietician - St Albans)
"Very helpful. Arrived on time. No concerns or problems." (Psychiatrist - Oxford)
"Very Very helpful. Thank you" (Another Psychiatrist - Oxford)
"Very professional. Good rapport." (Psychiatrist - St Albans)
"[The Interpreter] was excellent. She made a significant contribution to the care of my patient. Thank you. " (Continence Nurse - Baldock)
"Very useful and thank you for attending at such short notice. [The Interpreter] also provided useful information and contacts that will help my case" (Social Worker - Welwyn Garden City)
"Very good service as always. Pleasure working with the interpreter." (Asylum Seeker Team - Oxford)
"Very good." (Solicitor - Watford)
"Thank you very much. The case would not have been heard without you. Excellent job was done with care and professionalism." (Coroner's Court - Oxford)
"Thank you very much indeed." (Psychiatrist - Oxford)
"Extremely helpful interpreter. Thanks." (Occupational Therapist - Watford)
"Very good." (Consultant Psychiatrist - WGC)
"Very helpful." (Speech Therapist - Banbury)
"Very valuable help." (Speech Therapist - Oxford)
"Very helpful and good communication for both parties." (Benefits Investigation Officer - Amersham)
"I just wanted to let you know that I have used your services three times recently and on all occasions the interpreters have been fantastic - highly professional, boundaried, sensitive, helpful. Thanks once again for a great service." (Clinical Psychologist - Borehamwood)
"Excellent service. Very friendly interpreter who made client and myself feel at ease." (Health Visitor - Luton)
"Excellent" (Approved Social Worker - Watford)
"Very professional, polite and through" (Physiotherapist - Oxford)
"Very helpful" (Ward Sister - Hemel Hempstead
"Excellent. Thank you so much." (Asylum Seeker Team - Oxford)
"Thank you. Very helpful." (Paediatrician - Watford)
"Highly professionalism. Showed great flexibility and skill." (Community Psychiatric Nurse - Watford)
"Just wanted to say thanks for your organisation of the interpreter last week. From our side, the doctor commented that the appointment went very well and he was very impressed with the interpreter and her work." (Practice Manager - Chesham)
"[The interpreter] was very sensitive. Thanks." (Youth Offending Team Officer - Oxford)
"Very pleased." (Primary School Teacher - Oxford)
"Very helpful" (Psychologist - Oxford)
"Excellent" (Social Worker - Oxford)
"Excellent service. Interpreted as required." (Education Welfare Officer - Oxford)
"Very helpful" (GP -Watford)
"Many thanks for very professional, friendly service." (Health Promotion Officer - Banbury)
"Excellent service with very difficult patient" (Consultant Psychiatrist - St Albans)
"Very friendly and explained everything really well" (Sexual Health Nurse - Oxford)
"Very good and on time" (Psychiatrist - Aylesbury)
"Extremely helpful and essential for this patient" (Specialist Nurse - Milton Keynes)
"Very helpful. Thank you." (Hospital Manager - Oxford)
"Excellent. Thank you." (Nurse - Milton Keynes)
"Very good" (GP - Oxford)
"Punctual and very good with patient" (Nurse - Oxford)
"The interpreter was very friendly and put the client at ease. She also dealt with a difficult situation in a very professional manner" (Approved Social Worker - Watford)
"Excellent interpreter - thank you" (Physiotherapist - Oxford)
"Very fluent assessment with interpreter and patient" (Urologist - Banbury)
"Good. Helpful." (CPN - Oxford)
"Excellent Service" (GP - Oxford)
"Very effective. Ensured interpretation was done at right time to ensure that the person was included at all times." (Education Appeal Office - Oxford)
"Very good. Thank you." (Psychologist - High Wycombe)
"Excellent interpreting" (Consultant Psychiatrist - Oxford)
"Very good" (Nurse - Watford)
"Excellent service" (Paediatrician - Milton Keynes)
"[The interpreter] coped very well with demanding clients." (Mediator - Luton)
"An excellent service. Many thanks." (Consultant Paediatrician - Welwyn Garden City)
"Excellent service - first rate interpreting." (Consultant Psychiatrist - Oxford)
"Client was very happy with the interpreter." (Legal Advisor - Luton)
"Very useful" (Dentist - High Wycombe)
"[The interpreter] was very competent and quietly built up a rapport with the care and service user." (ASW - Watford)
"Very helpful" (Ante Natal Consultant - Oxford)
"I am the husband of the patient and I am very happy with the service provided by [the interpreter]. I will be happy if you could send her next time." (Milton Keynes)
"Thank you - very good" (Health Visitor - St Albans)
"Very helpful and empathetic translation" (Psychologist - St Albans)
"Excellent interpreting" (Consultant Psychiatrist - Oxford)
"I'd just like to feedback just how excellent and professional the service is." (Housing Association Tenant Manager - Hemel Hempstead)
"All went well. Thank you." (Colonoscopy Consultant - Welwyn Garden City)
"Very good - difficult customers" (Benefit Fraud Investigation Officer)
"Very professional and helpful. Good rapport." (CPN - High Wycombe)
"Very helpful" (GP - Oxford)
"Thank you very much for your prompt and professional assistance. It was greatly appreciated." (Electoral Services Officer - St Albans)
"Very helpful" (TB Nurse - Milton Keynes)
"Excellent service - thank you" (Consultant Psychiatrist - Hemel Hempstead)
"Very well done. Thank you." (Community Development Officer - Watford)
"Excellent communication" (Gynaecologist - Milton Keynes)
"Very helpful and patient" (Benefit Investigation Officer - Banbury)
"Very good. Just interpreted what the young person was saying in a a difficult conversation." (Child Welfare Advisor - Watford)
"Very professional" (Respiratory Nurse - Watford)
"A very good service provided" (ASW - Watford)
"Excellent and very patient" (GP - KIdlington)
"Good service" (Consultant Surgeon - Milton Keynes)
"Very helpful, we couldn't have done it without you! " Paediatrician -Oxford)
Excellent service and interaction with patient. Thank you." (Physiotherapist - Henley-on-Thames)
"Excellent job" (Consultant Urologist - Milton Keynes)
"Very helpful - thank you" (Psychologist - Aylesbury)
"Excellent job" (Psychiatrist - Borehamwood)
"Absolutely wonderful" (GP Receptionist - Banbury)
"Patient appeared very at ease and comfortable with [the interpreter]" (Podiatrist - Watford)
"Very good" (Psychiatrist - St Albans)
"Very useful and very professional throughout sessions. Great service." (Mental Health Worker - St Albans)
"Excellent" (Diabetic Nurse - Watford)
"Very satisfied with work done" (CPN - Aylesbury)
"Excellent - Thank You!" (Clinical Psychologist - High Wycombe)
"Very helpful as always" (Dentist - High Wycombe)
"Very prompt service and extremely short notice. Thank you." (Approved Social Worker - High Wycombe)
"Excellent" (Neurologist - Amersham)
"Very good interpreting, as usual, very patient and appropriate" (Asylum Seeker Team Social Worker - Oxford)
"Thank you!!" (Paediatrician - Waltham Cross)
"Very useful. Thanks." (Orthopaedic House Officer - Stevenage)
"Excellent" (Psychiatrist - Hertford)
"Very able interpreter. I'm very impressed with the way [the interpreter] communicated with the client and with me." (Health Visitor - Oxford)
"Very good as usual" (Paediatric Nurse - Welwyn Garden City)
"Very good" (Asylum Seeker Team - Oxford)
"Very helpful & smooth interpretation. Thank you." (Psychologist - Oxford)
"Excellent service" (Benefits Advisor - Oxford)
"Very good - very professional" (Child Protection SW - Oxford)
"Very good - would like to use [this interpreter] again" (Child Protection SW - Oxford)
"I was impressed with how easy it was to book an interpreter and the quick response time. Very pleasant and helpful interpreter." (Sensory Assessment Team - Amersham)
"Very professional and extremely helpful" (Solicitor - Watford)
"Very polite and patient" (GP - Watford)
"Very professional as usual" (Advocate - Bletchley)
"Thank you for your assistance" (CPN - Luton)
"Excellent. Many thanks." (CPN - Amersham)
"Excellent. Nice lady"! (Benefit Fraud Investigator - Oxford)
"Very proficient and helpful" (Neurologist - Aylesbury)
"Thank you" (Community Midwife - Milton Keynes)
"Excellent interpreter for gynaecological consultation" (Gynaecologist - Milton Keynes)
"Very good service provided" (Diabetic Nurse - Oxford)
""Helped with a difficult issue with success" (Approved Social Worker - High Wycombe)
"We have been delighted with [the interpreter]. She was an excellent and invaluable help. Thank you." (Midwife - Watford)"
"[The Interpreter] was very good with my patient and was able to help us in our visit" (Health Visitor - Hatfield)
"Punctual, helpful and very professional" (Psychiatrist - Oxford)
"Would like to use same interpreter for follow up appointment. Worked well under pressure. Thanks." (Domestic Violence Worker - Milton Keynes)
"Excellent. Many thanks." (Psychiatrist - Amersham)
"[The Interpreter] was very good. The visit was very successful." (Health Visitor - Hatfield)
"Good, clear translation" (Paediatrician - Watford)
"Brilliant. Many thanks" (Advocacy Worker - Watford)
"Very very helpful. Made a huge difference to the visit. Allowed family to understand all the visit." (Health Visitor - High Wycombe)
"Very good service. Excellent translator who developed a very good rapport with the patient." (Sexual Health Nurse - Milton Keynes)
"Can we have this same interpreter back again, please" (Solicitor - London)
"Very grateful you were her, thank you" (Oncology Nurse - Northwood)
"Excellent service. Very useful. Very professional." (Neurologist - Oxford)
"Excellent service from [the interpreter]. Thank you." (ASW - Oxford)
"Very good. Thank you." (Psychiatrist - Amersham)
"Very helpful in overcoming difficulties with young person" (Approved Social Worker - Henley-on-Thames)
"Good interpreter & consultation" (Ante Natal Consultant - Milton Keynes)
"Impressive!" (Housing Officer - Welwyn Garden City)
"Excellent, professional, couldn't ask for more" (Community Physiotherapist - Wallingford)
"Very helpful" (Psychiatrist - Oxford)
"She was fantastic and very warm and friendly" (Sexual Health Nurse - Oxford)
"Very good) (GP - St Albans)
"Very flexible service. Thank you" (Hospital Psychologist - Aylesbury)
"Very good service" (Solicitor - Watford)
"Excellent - very helpful" (Social Worker - Oxford)
"[The interpreter] was very helpful and assisted with communication with the [client] and with the family" (Occupational Therapist - Banbury)
"Punctual and efficient" (Solicitor - Oxford)
"The Coroner has expressed that [the interpreter] has provided an extremely high level of service over the last two days and is very impressed with the way {the interpreter] dealt with a difficult and distressing case" (Coroner's Court Staff - Oxford)
"Very helpful. Thank you." (Sexual Health Consultant - Watford)
"Excellent interpreting" (Psychiatrist - Oxford)
"Excellent work. Thank you." (Child Psychologist - Oxford)
"Thank you. Excellent interpretation. " (ASW - High Wycombe)
"Very good service. Will use interpreter again." (Occupational Therapist - Banbury)
"Good service. Prompt and good with service user." (Community Psychiatric Nurse - High Wycombe)
"Excellent" (Renal Consultant - Watford)
"Excellent service" (Housing Officer - Welwyn Garden City)
"Very pleasant. Good interpretation" (GP - London Colney)
"Found interpreter very helpful and friendly and he assisted with matters beyond the call of duty" (Housing Officer - Welwyn Garden City)
"Very satisfied with the service" (Approved Social Worker - Amersham)
"[The interpreter] was invaluable in helping me to teach the family what to do" (Health Visitor - Hemel Hempstead)
"Good interpreting" (Approved Social Worker - Oxford)
"Extremely helpful" (Social Worker - Oxford)
"Excellent again. Extremely helpful, especially regarding language use in native tongue"" (Psychologist - Hoddesdon)
"Very helpful and adaptable" (Speech & Language Therapist - Oxford)
"Excellent - very helpful" (Psychiatrist - Banbury)
"Excellent as always" (Paediatric Nurse - Hatfield)
"Excellent" (Consultant Psychiatrist - Hemel Hempstead)
"Excellent. Thank you." (Physiotherapist - Oxford)
"Did a good job and appeared to be very helpful to our client." (Housing Association Officer - Watford)
"Most helpful. Very appropriate. Thank you." (Rehab Nurse - St Albans)
"Very helpful. Many thanks. Excellent" (Psychiatrist - Amersham)
"The interpreter seemed extremely skilled and although she had not worked with a SLT before she quickly understood the needs of the assessment." (Speech & Language Therapist - Borehamwood)
"Enlightening cultural discussions are continuing to enhance communication." (Psychiatrist - Hoddesdon)
"Excellent service" (Nurse - Watford)
"Very good. Thank you." (Psychiatrist - Amersham)
" Very good service - thank you. Very grateful for help. Really makes a clinical difference." (Psychologist - Aylesbury)
"Many thanks" (School Administrator - High Wycombe)
"She was fantastic. Very warm and friendly." (Specialist Nurse - Oxford)
"Very helpful to have an interpreter at a child protection conference. Worked very well with clients." (Social Worker - Oxford)
"This was very helpful. The interpreter supported me to get important information from the client." (Advocate - Borehamwood)
"Very good interpreter. Would not have been able to do the assessment without this help." (Sister - Watford)
"Very good. Gave me very good feedback." (Physiotherapist - Watford)
"Very professional and helpful" (Diabetic Nurse - High Wycombe)
"Was happy with this interpreter and would use her again" (Solicitor - Luton)
"Very good!" 9Oncologist - Milton Keynes)
2Very helpful. If we request an interpreter again, please can we have {this interpreter]" (SEN Teacher - Kidlington)
"Pleasantly surprised!" (Employment Advisor - Oxford)
"Excellent service - very helpful and flexible. Thank you." (Gynaecologist - Oxford)
"Very good!" (GP -Watford)
"Very helpful and provided wider background information" (Psychiatrist - Witney)
"Excellent help. Thank you" (Occupational Therapist - Oxford)
"I am really impressed with the service" (Maternity Nurse - High Wycombe)
"Thank you" (GP - Stokenchurch)
"Very good service" (Consultant Psychiatrist - Potters Bar)
"Great to have consistent support" (Midwife - Watford)
"Very useful. Thank you." (Speech & language Therapist - Watford)
"Interpreter has been excellent. Excellent translation skills and prompt arrival" (Dermatologist - Amersham)
"An excellent service" (Ward Sister - Welwyn Garden City)
"Very useful service. Has helped the patient's father and nursing team." (Consultant - Welwyn Garden City)
"Very good!" (GP - Watford)
"Very good and very helpful" (Physiotherapist - Amersham)
"Professional, competent and sensitive to family needs" (Health Visitor - Watford)
"Very helpful. A friendly and kind lady" (Sexual Health Nurse - Watford)
"Very helpful, thank you" (Consultant - Aylesbury)
"Prompt and very efficient" (Obstetrician - Oxford)
"Thank you very much - very professional." (Health Visitor - St Albans)
"Very professional, helpful and culturally sensitive" (Social Worker - Oxford)
"Excellent service. Thank you." (Hospital Manager)
"Excellent. Very good at taking in information and relaying it" (Social Worker - Watford)
"Interpreter provided an excellent compassionate and professional service" (Midwife - Milton Keynes)
"Thank you. Very good service" (Eye Consultant - Welwyn Garden City)
"Excellent" (Education Appeals Officer - Oxford)
"Very useful - professional" (Health Visitor - Watford)
"Excellent service" (Psychiatrist - Hoddesdon)
"Excellent. Responsive." (Psychiatrist - St Albans)
"Thank you. It was very helpful." (Health Visitor - Stevenage)
"Excellent. Very helpful." (Sexual Health Nurse - Watford)
"Extremely helpful. many thanks." (Speech Therapist - High Wycombe)
"Excellent service" (Psychiatrist - Waltham Cross)
"Excellent support" (Health Visitor - Oxford)
"Extremely helpful and pleasant and very good to work with." (Speech & Language Therapist - Berkhamsted)
"Great service - thank you" (Psychologist - Aylesbury)
"Excellent translation - clear and helpful" (Renal consultant - Oxford)
"Very good" (Psychiatrist - Cheshunt)
"Very flexible and useful service - thank you" (Psychologist - Aylesbury)
"Excellent help" (Midwife - Watford)
"Helpful and re-assuring to client's mother" (Speech Therapist - Milton Keynes)
"Excellent interpreter who worked exceptionally hard to give all the information to the client" ( Health Visitor - Borehamwood)
"We are pleased with the progress of the exam. Appreciate [the effort of the interpreter in] being here and conducting the exam." (Language Teacher - Watford)
"Very good service provided by the interpreter" (Psychiatric Nurse - St Albans)
"Excellent work as always" (CPN - Oxford)
"Excellent interpreting. Two patients and families" (Consultant Psychiatrist - Oxford)
"Very good performance" (Psychiatrist - St Albans)
"Excellent service." (Licensing Officer - High Wycombe)
"[The interpreter] was excellent. She conveyed lots of information for lots of professionals." (SENCO - Little Chalfont)
"Very helpful" (Oral Surgeon - Aylesbury)
"Very helpful, thank you" (Consultant - Welwyn Garden City)
2Well done. Enjoyable session with efficient translating." (Community Development Worker - Watford)
"Helpful, caring and competent" (Social Worker - Oxford)
"Excellent service" (Psychiatrist - Oxford)
"Excellent service" (GP -Watford)
"Very helpful" (Diabetes Nurse - Hemel Hempstead)
"Thank you for your help" (Speech & Language Therapist - Banbury)
"Excellent service!" (Psychiatrist - Oxford)
"Very useful session. Good communication. [Patient] was more alert with [interpreter] and was happy to listen to him" (Occupational Therapist - Aylesbury)
"Very helpful and friendly. Was able to communicate with the father, so the interview went well" (Children's Nurse - Oxford)
"Very helpful. Interpreter communicated very effectively with my client" (Advocate - Borehamwood)
"Brilliant - very empathetic" (Mediator - Oxford)
"Very happy with service and punctuality. Good relationship with client." ( Health Visitor - Luton)
"Excellent. Really valuable help. Really useful" (Speech Therapist - High Wycombe)
"[The interpreter] has been helpful in contributing towards patient's care" (Mental Health Nurse - Welwyn Garden City)
"Very professional" (Physiotherapist - Oxford)
"Very clear and professional service. Highly recommended. Thank you." (Approved MH Worker - Hoddesdon)
"Very professional" (Diabetic Nurse - High Wycombe)
"Excellent as always" (Community Support Worker - Oxford)
"Excellent job." (Midwife - Welwyn Garden City)
"Wonderful!" (Education Welfare Officer - Bicester)
"Very helpful. Quickly picked up the case background and interpreted competently" (Social Worker - Hitchin)
"Thank you again!" (Social Worker - Oxford)
"Very professional and a pleasure to work with" (Diabetic Nurse - High Wycombe)
"Excellent service" (Psychiatrist - Oxford)
"This was the final hearing of a case which continued for 4 years. [The interpreter] has provided an excellent and knowledgeable service throughout" (Solicitor - St Albans)
"Very helpful" (Diabetes Nurse - St Albans)
"A very competent interpreter. She is a joy to work with. I look forward to next time" (Physiotherapist - Oxford)
"She is wonderful!" (Paediatric Nurse - Stevenage)
"Very good visit. Thank you." (Financial Assessment Officer - Stevenage)
"Excellent" (Approved Mental Health Professional)
"Thanks. Exceptional service" (Cardiologist - Oxford)
"Thank you for your speed of great work" (Oncology Nurse - Oxford)
"Very happy with the service provided. Will request the same interpreter again" (Physiotherapist - Oxford)
"Did an excellent job interpreting clinic appointment" (Midwife - Watford)
"Excellent interpreter" (Haematologist - Watford)
"Very good translation" (Solicitor - St Albans)
"[The interpreter] was very good. I look forward to working with her again soon." (Health Visitor - Borehamwood)
"The interpreter has done a fantastic job" (School Teacher - Banbury)
"Very good" (Consultant Anaesthetist - Milton Keynes)
"Thank you very much!" (Staff Nurse - Milton Keynes)
"Excellent!" (Teacher - Reading)
"Very good" (Psychiatrist - Reading)
"Very helpful" (Housing Officer - Stevenage)
"Good service" (Psychiatrist - Watford)
"Very helpful" (Physiotherapist - Oxford)
"Just to let you know that the feed back from the clinicians and others involved in the project was that the interpreters were excellent! They were professional and very helpful." (Health Promotion Officer - Oxford)
"Very good interpreter - would definitely use [this interpreter] again" (Health Visitor - Hemel Hempstead)
"Attended very quickly on request. Very valuable." (Midwife - St Albans)
"On time and patient and very polite" (GP -Watford)
"Excellent interpreting" (Sexual Health Nurse - Milton Keynes)
"Very helpful. A good manner and approach with the patient." (Psychiatrist - Witney)
"Very positive visit. {The interpreter] is very supportive to the family and the physio." (Physiotherapist - Oxford)
"Very good interpreting" (Speech Therapist - Stevenage)
"Very professional" (Diabetes Nurse - High Wycombe)
"Excellent" (Psychiatrist - St Albans)
"The interpreter did very well. Very helpful." (Diabetes Nurse - Hemel Hempstead)
"Very helpful. Many thanks" (Nurse - Welwyn Garden City)
"It was extremely helpful having [the interpreter] to interpret - it clarified some important issues" (CPN - Bicester)
"Extremely useful and beneficial for all parties. Excellent!" (Occupational Therapist - Hemel Hempstead)
"A very thoughtful and helpful translation - much appreciated by all concerned. Thanks." (Teacher - Oxford)
"Excellent service. Many thanks." (Diabetes Nurse - Welwyn Garden City)
"Thank you - extremely useful to dynamics of meeting" (Occupational Therapist - Welwyn Garden City)
"Very helpful" (Pensions Advisor - Hertford)
"Very useful and helpful" (Neurologist - Milton Keynes)
"Excellent translation and interpersonal skills" (Consultant - Oxford)
"Excellent interpreting" (Psychiatrist - Oxford)
"Very helpful and friendly" (Social Worker - Banbury)
"Excellent" (Paediatrician - Milton Keynes)
"Very helpful, thank you very much" (Nurse - Stevenage)
"Excellent" (Social Worker - Oxford)
"Excellent service, Thank you." (Health Visitor - Luton)
"Client was pleased with the service provided, so was I" (Social Worker - Hemel Hempstead)
"Excellent service" (Nurse - High Wycombe)
"Thank you, [the interpreter] is brilliant!" (Midwife - St Albans)
"Excellent as always!" (Bereavement Counsellor - Cheshunt)
"Helpful, clear interpretation" (Psychiatrist - Watford)
"Very knowledgeable and helpful. Thank you." (Physiotherapist - Welwyn Garden City)
"Thank you. Very helpful and definitely helped patient to be put at ease." (Renal Nurse - Oxford)
"Excellent. Great to have [this interpreter] again. She knows the system, which is a great help." (School Teacher - Oxford)
"Very helpful - we would be grateful if [the interpreter] could come to the patient's next appointment" (Physiotherapist - High Wycombe)
"Good professional service" (Ward Sister - High Wycombe)
"Helpful and able to come at short notice" (Social Worker - Oxford)
"Very helpful. Demonstrated all activities very clearly" (Speech Therapist - Banbury)
"Invaluable service - very necessary for patient and mother" (Nurse - Oxford)
"[the interpreter] presented very professionally. I would like to ask for her presence when we are able to speak again with [the patient]." (Counsellor - Hatfield)
"Very satisfactory" (Renal Nurse - Stevenage)
"Very helpful" (Physiotherapist - Watford)
"Lovely relaxed style. Very respectful and considered. Parent and therapist very comfortable with [the interpreter]." (Speech Therapist - St Albans)
"Thank you very much" (Dental Surgeon - High Wycombe)
"Thank you!" (Speech Therapist - Banbury)
"Very helpful. Rapport easily established with the service user. " (Psychiatric Nurse - Aylesbury)
"It is very valuable support" (Counsellor - Oxford)
"Very professional" (Consultant Psychiatrist - West London)
"Very professional. Thank you." (Oncologist - Milton Keynes)
"Interpreter very helpful and professional as ever" (Community Advocate - Milton Keynes)
"Very good service - very helpful" (Benefits Investigation Officer - Wallingford)
"The interpreter is very professional and a credit to his profession" (Psychologist - Borehamwood)
"Excellent service" (Social Worker - Banbury)
"Excellent" (CPN - Oxford)
"Excellent" (Nurse - Milton Keynes)
"Brilliant! Helpful for client" (Mental Health Professional - Oxford)
"Very good to work with" (Researcher for international charity - London)
"Excellent service" (Psychiatrist - Oxford)
2execllent service - very useful" (Dermatologist - Oxford)
"Very helpful. Consultation would have been impossible without interpreter" (Anaesthetist - Watford)
"Helpful and clear translation" (Physiotherapist - Watford)
"[The interpreter] was incredibly helpful" (Trading Standards Officer - Oxford)
"The service has been very helpful" (Teacher - Banbury)
"Thank you. The interpreter was very capable and helpful" (Occupational Therapist - St Albans)
"I just wanted to pass my thanks via yourselves to the interpreter I worked with yesterday. The appointment lasted 3.5 hours and she was so patient and helpful. I really appreciated it." (Social Worker - Banbury)
"Excellent service, very informed. Many thanks." (Social Worker - St Albans)
"I recommend [this interpreter] for future meetings" (Psychiatric Nurse - Radlett)
"Good. Thank you." (Social Worker - Hainault)
"An excellent service." (Social Worker - Stevenage)
"Helpful. Punctual." (Social Worker - Watford)
"Excellent. Client found the interpreting easy to understand." (Physiotherapist - Henley on Thames)
"Very helpful" (GP - Oxford)
"She was very helpful and co-operative" (Social Worker - Borehamwood)
"Very good!" (Social Worker - Watford)
"Very useful" (GP - St Albans)
"Punctual. Very satisfactory" (Health Visitor - St Albans)
"Very positive and supporting" (Social Worker - Watford)
"[The interpreter] did a wonderful job. We achieved what we wanted to do. Thank you. " (Education Officer - Stevenage)
"Very good session" (Refuge Worker - Buckinghamshire)
"Excellent and Supportive. Making things clear - a very big help." (Paediatrician - Oxford)
"Arrived punctually. Engaged well with young person." (Social Worker - Stevenage)
"Enormous help. Thank you." (Educational Officer - Oxford)
"Excellent service" (Social Worker - Watford)
"Good service. Appropriate for counselling." (Mental Health Counsellor - Oxford)
"Punctual, polite and helpful." (Social Worker - Watford)
"Very good rapport [the interpreter] has with myself and the service user." (Mental Health Professional - High Wycombe)
"Very many thanks" (Solicitor - London)
"Excellent service" (CPN - Oxford)
"Execllent service" (Psychiatrist - Oxford)
"Excellent" (Midwife - Watford)
"Good interpretation. A good consultation." (Gynaecologist - Oxford)
"Very helpful and pleasant interpreter who provided a professional service. Thank you." (Social Worker - St Albans)
"Excellent. Please may we have [this interpreter] next time for continuity. Thanks." (Teacher - Oxford)
"Very helpful for clarifying situation for mother" (Occupational Therapist - St Albans)
"We could not have managed this interview without {the interpreter]. Excellent support and very insightful." (Schoolteacher - London Colney)
"[The interpreter] provided a very professional and high standard of interpreting evidenced by very positive feedback from the audience." (Social Worker - Watford)
"Well done" (Social Worker - Hemel Hempstead)
"Excellent interpreter" (Health Visitor - St Albans)
"Very good translator - very good service overall." (Psychiatrist - Stevenage)
"Excellent interpreting" (Psychiatrist - Oxford)
"Thank you for your excellent services" (Doctor - Watford)
"Appropriate and very helpful" (Occupational Therapist - Welwyn Garden City)
"Excellent. Thank you." (Diabetic Nurse - Oxford)
"{The interpreter] fully met with expectations and contributed to a worthwhile visit. A lovely lady. Thank you." (Health Visitor - Hitchin)
"Very fluent and good communicator" (Social Worker - Milton Keynes)
"Very helpful. Thank you." (Social Worker - Asylum Seeker Team - Oxford)
"Fantastic!" (Housing Officer - Broxbourne)
"Very helpful. Excellent interpreter!" (School Social Worker - Hemel Hempstead)
"Fantastic, very helpful and good with medical terminology" (Community Midwife - High Wycombe)
"Excellent caring attitude and service" (CPN - Hemel Hempstead)
"Fabulous service. I would have been unable to complete a booking history without this help." (Midwife - High Wycombe)
"This is my first time with an interpreter. I am glad that the interpreter was so easy to work with" (Mental Health Counsellor - Oxford)
"Availability is excellent. {The patient] always finds the service very beneficial." (Psychiatric Nurse - Welwyn Garden City)
"It went really well - fantastic service. Thanks for your help." (School Nurse - Royston)
"Excellent translating in a difficult situation" (AMHP - Hertford)
"The interpreter was extremely helpful and supported our completion of the CAF exceptionally well. Many thanks!" (Social Worker - Hatfield)
"Very helpful" (Solicitor - Oxford)
"Thank you for an excellent job. Very pleased with service." (Housing Officer - Welwyn Garden City)
"Helpful interpreter" (Probation Officer - Hertford)
|
|
