Telephone and Video Interpreting

Herts Interpreting & Translation Services > Services > Telephone and Video Interpreting
HITS staff member using laptop

Telephone and video interpreters provided directly by HITS are fluent and literate in both target languages, conversant with the terminology across a wide range of public services and committed to the ethics of public service interpreting (e.g. impartiality and confidentiality).

Telephone and video interpreters provided by HITS are criminal-checked at the appropriate mandated level and have an established Right to Work. Telephone and video interpreters provided by HITS are located within the UK.

In many circumstances, a telephone or video interpreter may be the most effective and cost-efficient means of providing language support. For example:

  • For a rapid response to urgent and unexpected issues
  • For very short consultations or meetings
  • In cases where anonymity is preferred
  • For unplanned or ‘walk-in’ consultations
  • When your client or patient is not present on-site (thereby reducing travel time and costs)
  • For routine enquiries, bookings and cancellations of appointments/interviews
  • For very rare or difficult-to-source languages
Staff member on laptop

If you would like to book a telephone or video interpreter, please call HITS on 01442 867212 or email: interpreting@communityactiondacorum.org.uk