Introduction to Public Service Interpreting


An Introduction to Public Service Interpreting
This specially designed introductory ‘short-course’ offers a solid grounding in the technical skills (note-taking, glossaries, management of interpreting exchanges, etc) and ethics (confidentiality, impartiality, etc) of public service interpreting.
This course includes an internally assessed Certificate of Interpreter Proficiency (the minimum level of professional attainment required in order to work for our Service).
Course Contents:
- Skills and qualities of the perfect public service interpreter
- Fundamental principles of interpreting
- Intervening in the interview
- Compiling a glossary
- Note-taking
- Concept of Register
- Dealing with bad language and colloquial expressions
- Ethics
- Sight translation
- Consecutive interpreting
- Impartiality
- Confidentiality
- Code of Conduct
- Further professional development
- Feedback

A Record of Success
Since HITS launched its ‘short-course’ format in 2002, over 2700 students at various locations throughout the UK have taken their first steps into professional public-service interpreting via this course.
This course is not only an entity in its own right but also a formal introduction to our full Diploma in Public Service Interpreting (DPSI) course.
Admission Guidelines
Trainees must be completely fluent and fully literate in both target languages. Speakers of languages without a written form must be literate in the relevant national language (e.g. Sylheti speakers must be able to read and write Bengali, Pakistani Punjabi speakers must be able to read and write Urdu).
- Applicants must be aged 18 or over.
- They must be both fluent and literate in English and at least one other language. All languages are welcome.
- Enthusiasm, the ability to learn, and a proven commitment to helping others is more important than formal qualifications or previous experience.
Career Progression
After completing the initial ‘short’ course and successfully undertaking an assessment of interpreter proficiency, trainees will be eligible to undertake paid sessional work for HITS on behalf of Health Trusts and Local Authorities throughout the East of England and beyond, helping people who are not fluent in English to access information and services.
For more information about our ‘short’ courses, please contact the HITS training Team on 01442 867213 or email HITSrecruit@communityactiondacorum.org.uk
Forthcoming Interpreter Training Courses
Online – Starting Monday, December 1st
Our next online interpreter training course will commence on December 1st.
The course will comprise five four-hour training sessions (20 hours in total). It will be conducted online.
The course schedule is:
- Monday, December 1st – from 11.00am to 3.00pm
- Friday, December 5th – from 11.00am to 3.00pm
- Monday, December 8th – from 11.00am to 3.00pm
- Friday, December 12th – from 11.00am to 3.00pm
- Monday, December 15th – from 11.00am to 3.00pm
f you would like to receive an application pack for this course, please contact our Training Department at HITSrecruit@communityactiondacorum.org.uk or call 01442 867213 to speak with a member of our Training Team.
If you wish to speak with a member of our Training Team about any aspect of our various training opportunities, please call 01442 867213.







